Shipping & Warranty

    What is the Shipping cost at Get Pinballs?

    Which countries does Get Pinballs deliver to?

    At this moment, we just provide to the US.

    Where can I discover my tracking number?

    As quickly as your order is delivered, you will get an email alert from us with the tracking number.

    In case you do not get one, contact us and we’ll examine the matter for you.

    To learn more, please send us an email at [email protected]


    Which types of providers does Get Pinballs utilize?

    We generally use DHL. Sometimes, we also utilize FedEx.

    What are Get Pinball’s shipping and order processing times?


    Standard Time:

    United States: 3 – 5 days (sometimes longer depending on the demand for the item)


    Order processing time:

    Orders can take between 1-15 days to process after placing an order.

    You will receive a notification as soon as the goods are on their way. As soon as the package is ready for dispatch, you will receive an email.

    One Year Limited Warranty

    Our One Year Limited Warranty, which includes new and refurbished products, covers telephone diagnosis and repair and replacement of defective parts for up to one year after you receive your machine. Our warranty also covers labor on the first service call within the first 30 days after you receive your machine. This warranty does not cover abuse or misuse or any item that is moved or repaired without authorization by Getpinballs Company, LLC. The following products are excluded from any warranty: pinball machines and arcades made prior to 1990, any item being used in a non-residential setting, any item used at a rental property, and items noted “as is” in the product description. Coin-mechanisms are not included with the purchase of machines and are not covered by warranty.